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Consumer Affairs Listening Sessions in July and August

Type:  Announcements  

What’s Keeping You Up at Night?

Ever Experience a Consumer Nightmare?

Are You a Problem Solver or an Idea Person?

The Massachusetts Office of Consumer Affairs and Business Regulation Wants to Hear From You!


Massachusetts Consumer Affairs Undersecretary John Chapman and representatives from the regulatory agencies his Office oversees are engaging in a summer listening tour with consumers at locations across the Commonwealth. Five scheduled consumer listening sessions seek to hear what issues consumers are concerned with and their recommendations for improvements to consumer protections and rights.
Topics include, but are not limited to:
Massachusetts Do Not Call List/Telemarketers/Call Spoofing; Home Improvement Contractor Requirements;
Predatory Lending Practices & Debt Collectors; Data Privacy and Breaches;
Broadband & Wireless Coverage; Insurance – Health, Home and Flood; Licensing for Professional Services; Used Car Sales; and any other issues consumers choose to raise
Listening Session Dates and Locations  
All Listening Sessions are 11:30 am - 1:30 pm
Springfield, Tuesday, July 19
UMass Center at Springfield, Tower Square, 1500 Main Street, Suite 260
Worcester, Wednesday, July 20
Worcester Public Library, 3 Salem Street, Saxe Room
Lowell, Wednesday, July 27
Lowell City Hall, Mayor’s Reception Room, 2nd Floor
Plymouth, Thursday, July 28
Plymouth Center for Active Living, 44 Nook Road
Boston, Tuesday, August 2
1000 Washington Street, Hearing Room 1E, First Floor

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